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Post by theresa on Nov 21, 2007 11:15:03 GMT
and i'm only 33!!! It was a bt service advisor, i'm far too young to be called that. I'm off now to sit in my rocking chair to have a nap ;D
xxx
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Post by angeldelight on Nov 21, 2007 11:37:03 GMT
Rocking chair and nap ?
Granny springs to mind rather than madam haha
Angel xx
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Post by buildingblocks on Nov 21, 2007 14:09:12 GMT
I have the saem problem when I get called Mrs A..... as that is my mother in laws name not mine lol
lov eKate
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Post by sj on Nov 21, 2007 19:11:02 GMT
Everyone at BT calls you Madam I think. They said it to me the other day when I was having the biggest rant in the world ever. I HATE BT with a passion, Im in the process of moving my broadband and phone cus they are so crap!  Better leave it there before you get the full rant!! Sam |
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Post by theresa on Nov 21, 2007 19:27:05 GMT
Rocking chair and nap ? Granny springs to mind rather than madam haha Angel xx hahaha i've got to admit i would love a rocking chair xxx |
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Post by sarahnev707 on Nov 21, 2007 22:19:32 GMT
I hate BT as well! I couldn't believe it a few months ago when they charged me for...... wait for it..... NOT using the phone!!!! We route all calls through a different (and MUCH cheaper) provider Then when I call to complain, I get a b****y call centre in India! Yes madam, thank you for confirming your address madam, please can I ask you for your date of birth madam thank you for confirming your date of birth madam can I ask you for your inside leg measurement, thank you for confirming your inside leg measurement madam is that coronation street i can hear in the background madam hahaha Ooops! Sorry.... rant over!  Sarahx  |
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Post by theresa on Nov 22, 2007 7:00:44 GMT
i think bt are really good, i tried to use virgin but the internet didn't work and after spending over 10 minutes on the phone to india told them to stick it, they're now trying to get me to pay £15.00 service charge, a letter has been sent telling them to bog off.
I think all bt call centres are uk based, i've never phoned india with them and never had any problems with them either. Just wished they didn't call me madam lol
xx
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Post by sj on Nov 22, 2007 18:06:57 GMT
I get India everytime I ring. Like Sarah says they may as well ask for your personal measurements for the amount of info they want and yes they call you Madam after every sentence!!! Its so bleeding annoying!
Sam
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Post by charleyfarley on Nov 25, 2007 23:53:20 GMT
BT are definately India based I asked them in one of my rants.
I would certainly move to someone else if we had a choice but tied in for a year
Never had a problem before but once something does go wrong they don't seem to be able to sort it out and it goes on for months
Carol xx
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Post by theresa on Nov 26, 2007 8:32:28 GMT
i had to phone them on saturday and for the first time i got india lol and i've got to say they're not very forthcoming on giving you a good deal, when i've spoken to an england based person i've managed to get a good deal i.e unlimited broadband + hub for only £2.00 more then i was paying. I tried to get my actual phone charges cheaper and all the india based bloke did was put me on option 1  xxx |
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