Looking for a Complaints Record form.

[button68]

My tutor at the pre-reg meeting said I'd find one on the ofsted site that I could download but I can't find it.

I found another one elsewhere but it is in PDF format and it means I can't alter it to suit me.

Mandy xx

[angeldelight]

Hello and welcome to the forum

It is on the Ofsted website

Here is an old thread with the link

childminding.proboards102.com/index.cgi?board=polices&action=display&thread=1190851932

It is pdf because it is their official complaint poster

I guess you would have to make your own if you did not want this one ?

Angel xx

[sarahnev707]

Ofsted don't want you to change it! And to be honest if you get a complaint you'll be in such a state you'll fill in anything you're told to do......LOL

Sarahx

[button68]

Thanks for the replies ladies but I think I've explained it wrong

It's not the complaints poster I need it is the Complaints Record Sheet.

eg.

A: SOURCE OF COMPLAINT

Parent (in writing)
Parent (in person)
Parent (phone call)
Anonymous
Ofsted
Other

B: NATURE OF COMPLAINT

Standard 1: Suitable Person
Standard 2: Organisation
Standard 3: Care, Learning & Play
etc............................

C: HOW IT WAS DELT WITH

Internal Investigation
Investigation by Ofsted
Investigation by other agencies

and so it goes on.

The form is just what I need but it has all logo's and bits around it that I can't remove 'cos it's PDF.

Surely there must be another 'virgin' copy out ther somewhere

Mandy

[son77]

Hi, I photocopied mine out of one of the national standards books, it was towards the back. HTH. xx

[ma7ie]

Hi Mandy

The complaints form you want is in the publication - Day care and childminding: guidance to the National Standards - revisions to certain criteria (October 2005).

If you go on the Ofsted site and type this exact wording in the search box at the top of the page, you can download the publication to your computer and the form is on page 15 with the accompanying paperwork following it. You can then print the pages you want.

Hope that helps

Marie x

[button68]

Thank you that is exactly what I was after!

Mandy xx