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Post by mel on Sept 5, 2007 16:37:23 GMT
I don't know whether you all know this already but if a complaint is made against us by a parent, we have to notify the parent of the outcome within 28 days. Apparently this has to be written into our complaints policy as ofsted have been pulling up lots of people about it.
I had a visit from the link development officer today and she told me.
Just ammended my policy to include the 28 day thing!
Mel x
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Post by sarahnev707 on Sept 5, 2007 18:29:46 GMT
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